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Pacific Interpreters.  We Understand. 

Services

PEDIATRIC INTERPRETING PROGRAM

In keeping with our commitment to quality medical interpreting and customer service, we have developed a team of interpreters with specialized training in pediatrics that provides the additional skills and tools necessary to respond to the unique challenges of the pediatric environment. Pediatric encounters present additional challenges for the provider and the medical interpreter:

  • Pediatric subspecialties continue to grow and a number of subspecialties do not have linguistic equivalents in commonly-encountered languages.
  • Behavioral challenges can impede communication.
  • Speech-related development issues can hinder communication.

What Pacific Interpreters Provides

Our Pediatric Interpreting program facilitates clinician and interpreter collaboration, which enables the pediatric healthcare provider to better meet the needs of Limited English Proficient (LEP) patients and their families. Utilizing the expertise of Oregon Health & Science University and the Doernbecher Children’s Hospital staff, along with nationwide input from interpreters and pediatric clinical providers and consultants, this program enhances our interpreters’ skills with the following resources:  

  • Instruction: Thirty-two hours of classroom instruction by pediatric MDs, a Licensed Clinical Social Worker, and several recognized experts in the interpreting field.
  • Pediatric Glossary: A Spanish-English glossary related to pediatric medicine, health and well-care, child psychology and psychiatry, social services, and other important areas of pediatric healthcare.
  • Vocabulary Development and Progress Testing: In-class and at-home vocabulary development exercises in both languages, with progress tests and final exam.
  • Real-Life Training Scenarios: Real-life scenarios and interactive practice interpreting sessions to ensure that interpreters acquire the requisite skills and abilities, not just theoretical knowledge. 

How You and Your Patients Benefit

Our Pediatric Interpreting program positively impacts your LEP patients and organization:  
  • Improves patient outcomes and satisfaction
  • Increases sensitivity to challenges unique to pediatric care
  • Provides more effective interpreting for children
  • Decreases number of ER/ED visits
  • Increases patient education and understanding of your healthcare facility and services

Click here to learn more about our Pediatric Interpreting program.

 

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