PACIFIC INTERPRETERS


Pacific Interpreters™ helps public safety agencies achieve their language access goals by providing world-class over-the-phone interpreting services.

Our highly skilled interpreters—screened, qualified and tested— are quickly connected to you and your Limited English Proficient (LEP) citizens through our state-of-the art telecommunication system. Improve outcomes and call efficiency in environments including:

  • 9-1-1 Call Centers
  • Police, Fire, and EMT
  • Homeland Security
  • Disaster Relief

Free 100-minute Trial*

Contact us to Learn More and
Arrange Your Free Trial

SERVICE SPECIFICATIONS:

  • Service 24 hours a day, 365 days a year
  • Interpreter available in approximately 30 seconds or less
  • Support for over 180 languages
  • Language availability of 99.85%
  • Live agent or Integrated Voice Response (IVR)
  • Interpreter access from any phone
  • HIPAA compliant
  • Call monitoring for quality assurance
  • Skilled medical interpreters specializing in emergency services
  • Customized onsite implementation of service

PRICING AND REPORTING:

  • Flat price per minute any time of day for any language
  • No set-up fees or monthly minimums
  • Comprehensive usage reporting and accountability
  • Custom data collection
  • Volume discounts based on aggregate customer group usage
  • Real-time call data reports accessible online
  • Individual billing and reporting for each facility/department

  Pacific Interpreters partners with First Contact 9-1-1 to provide interpreter screening and education materials.  Read the press release.