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Pacific Interpreters. We Understand. 

About Us

ABOUT US

Our Mission

Pacific InterpretersSM a LanguageLine Solutions® Company, seeks to provide the highest quality interpretation, translation, and consulting services as a means of eliminating language barriers. We specialize in language access between healthcare providers and Limited English Proficient patients, as well as business and government language access solutions.

Our world-class services include:

  • Trained, assessed, and professional interpreters, translators, and consultants
  • Quick connection times
  • Cost-effective pricing options
  • Flexibility to instantly adapt to our customers' needs and changing circumstances
  • Dedicated Customer Service Department—quick response to needs and issues
  • In-depth user information and cost analysis through on-demand and custom reporting

Our History

Pacific Interpreters was originally established in 1992, in recognition of the acute need for trained, competent medical interpreters. With its commitment to service and quality interpretation, Pacific Interpreters has become a national leader in the industry.

The Company Today

Pacific Interpreters was acquired by LanguageLine Solutions at the beginning of 2013 and continues to operate with the highest quality standards in language services as well as unsurpassed customer care.   As a full-service national interpreting, translation, and consulting service provider, Pacific Interpreters has grown steadily and consistently. Today it offers a wide range of services in more than 200 languages.

In 2013, Pacific Interpreters was ranked among the world's Top 100 Language Service Providers by the independent research firm Common Sense Advisory. The company serves customers across the United States and Canada, including 15 of the top 18 major healthcare institutions named to the Best Hospitals Honor Roll by U.S. News and World Report.

State-of-the-Art Technology

Handling thousands of daily interpreting calls, Pacific Interpreters' call centers are state-of-the-art communications facilities that have the capacity and scalability to support aggressive call volume growth in future years. The company's redundancy, disaster recovery, and fail-safe systems ensure the highest-quality service under the most adverse circumstances.

Social Responsibility

Pacific Interpreters and LanguageLine Solutions strive to maintain a comprehensive approach to social responsibility, supporting a number of non-profit organizations that work toward improving the language services industry and local community.

 

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